Privacy Policy

Gateway Immigration (“Gateway Immigration,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit Gateway Immigration, contact our office, submit forms, or communicate with us through phone, email, SMS text messaging, or other channels.

By using our website or providing your information, you consent to the practices described in this Privacy Policy. If you do not agree with this Policy, please discontinue use of our website and services.

Our Privacy Principles

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate, disclose, and make use of personal information. The following outlines our privacy commitments:

• Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
• We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
• We will only retain personal information as long as necessary for the fulfillment of those purposes.
• We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
• Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
• We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification.
• We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

1. Information We Collect

We may collect the following categories of information:

Personal Information

Name, phone number, email address, mailing address, date of birth, and other contact details.

Immigration & Case Information

Information you voluntarily provide regarding immigration matters, legal history, family details, employment history, travel history, identification documents, or related case details.

Technical Information

IP address, browser type, device information, cookies, analytics data, and website usage behavior.

Communication Records

Records of phone calls, emails, text messages, online chats, appointment requests, and other communications with our team.

2. How We Use Your Information

We may use your information to:

• Respond to inquiries and consultation requests
• Schedule appointments and case consultations
• Evaluate and process immigration service requests
• Communicate updates regarding your case or requested services
• Send reminders, confirmations, and follow-up communications
• Improve our website, customer service, and operations
• Send marketing or promotional communications where permitted by law
• Maintain business records and comply with legal obligations

3. SMS & Email Communications

By providing your phone number or email address, you consent to receive communications from Gateway Immigration, including appointment reminders, service updates, and promotional messages where applicable.

• Message frequency may vary
• Message and data rates may apply
• Reply STOP to unsubscribe from SMS messages
• Reply HELP for assistance
• Click unsubscribe in marketing emails to opt out

Consent to receive communications is not a condition of purchasing services.

4. Sharing of Information

We do not sell your personal information.

We may share information only as necessary with:

• Trusted service providers assisting with scheduling, communications, CRM systems, payment processing, or website hosting
• Professional advisors or contractors assisting with case support or operations
• Government agencies or legal authorities when required by law
• Successors in connection with a business transfer, merger, or acquisition

Mobile Information Protection Clause: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors solely for support services such as customer service or platform delivery. Text messaging opt-in data and consent will not be shared with any third parties.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.

6. Your Rights & Choices

You may request to:

• Access personal information we maintain about you
• Correct inaccurate information
• Request deletion of information where legally permitted
• Opt out of marketing communications at any time

To make a privacy request, contact us using the information below.

7. Third-Party Websites

Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices, content, or security of those third-party sites.

8. Retention of Information

We retain information for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

10. Contact Information

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact:

Gateway Immigration
3475 N Federal Hwy
Oakland Park, FL 33308
Phone: (954) 837-0900
Website: gatewayimmigration.com